Athlete Hub and Team subscriptions are billed annually and renew automatically each year unless cancelled. There is no monthly billing option.
All sales are final. We don't offer refunds for subscription payments, including partial periods.
You can cancel auto-renewal at any time from your account's billing settings. Cancelling doesn't end your access immediately — you keep full access through the end of your already-paid period, and your subscription simply won't renew after that.
If a renewal payment fails, we'll try again over the following days and let you know by email. If payment still hasn't gone through after that grace period, your account is locked until it's resolved.
Promotional or partner access codes are subject to the terms described when the code was issued (free access, a trial period, or a percentage discount) and don't affect the no-refund policy above once a paid subscription begins.
Questions about a charge? Reach out through our Contact page.